Audio

You’ve enjoyed Patti’s articles and free information, now you can hear Patti “live”! Play the audio or click the link to download it.

Audio Excerpts from Change Management Programs

 

Here’s a 2015 interview with Tom Evans (29 minutes) on Patti’s new eLearning program Living Powerfully During Nonstop Change: The Zone Interview

“Patti’s Unique Approach to Change” (7.40 minutes)


“Are You Sitting Down?” (2:50 minutes)


“Mourning the Past” (2.58 minutes)


“Job Security Fears” (4.30 minutes)


“Our Natural Reactions to Change” (13.35 minutes)


“Radio Interview on Forgiveness” (part 1) (7.18 minutes)


“Radio Interview on Forgiveness” (part 2) (9.12 minutes)

 

Audio Excerpts from Customer Service and Communication Programs:

 

“Patti’s Unique Approach to Customer Service” (7.49 Minutes)


“Customers Reflect Your Attitude” (2.35 minutes)


“Typical Reactions to Complaints and Criticism” (5.50 Minutes)


“Fog, Don’t Flog Your Critics” (9.51Minutes)


“The Problem with Information Assumption” (5.46 minutes)


I cannot begin to tell you the difference you have made on our campus. Because of your unique ability to understand our needs and customize your content, here are some comments from some of the 500 staff members who attended your programs: “Patti puts herself at risk to make vital points.” “Your enlightening seminar helped motivate me.” “Topic was presented with zest and zeal – very refreshing.” “I left with lots of energy and new ideas!

Wright State University





Join Patti on Social Media!


Get Blog Updates