Have you ever wanted to change someone’s attitude or behavior? Even though we may not be able to change someone else, we can decide on how we choose to influence them. In this issue, read about the strategies and techniques you can use to influence people.
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Participants in Patti’s workshops consistently rate her work as excellent. Some have written on their evaluations that her training exceeded their expectations, which is not a rating included on the form. She knows her subject well and conducts a lively and entertaining class.
Ohio Environmental Protection Agency

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