The Resistance Cycle in Change. Discover the four phases of resistance that people go through when enduring change. Learn the typical ways people react to change and how it impacts them personally.
Download issue in Acrobat Portable Document Format (.PDF)
Audio Excerpts:
“Mourning the Past” (2.58 minutes)
“Our Natural Reactions to Change” (13.35 minutes)

Your enthusiastic, animated, and audience-involved delivery was the best we have ever had. The message was ideally suited to our large and widely varied group. The wide range in age, experience, education, and responsibility in our audience was handled with such ease.
Ohio Department of Transportation

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