Welcome to my Patient Experience Hub! I’m so excited that you are taking my Enrich Your Job and Boost HCAHPS Scores eLearning program. If you’d like to view the free Program Preview of 3 lessons, click here: Avanoo
You will find several resources on this page:
Please contact me if you have ideas you would like me to address in future eLearning programs. I’m also interested in your stories (positive or negative) for future healthcare programs.
Explore other parts of my website as I have many free articles, case studies, and learning resources available for you.
You are an outstanding motivational speaker. As I glanced around the room, it was obvious that you had everyone’s attention. Some comments included, “Patti is the best speaker I’ve heard in quite awhile. The information was timely and useful!
LOMA (FLMI) Society of Ohio / Insurance
©2018 Patti Hathaway - The Change Agent. All Rights Reserved