The Change Agent Blog:

Change Agent Briefing: V10 Issue 2

vol10issue2

Do you know why you wake up tired somedays? Are you making the most of your day by making the most of the first 15 minutes you are awake? Learn several new stress management strategies to help you deal with work change and unruly customers in this issue.

Download issue in Acrobat Portable Document Format (.PDF)

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My company recently merged with another large financial institution...As I reviewed the many programs on managing change, I found that most took a “change is good” and “get on board or get out” approach. With an eye toward a tight workforce and wanting to minimize turnover and maximize the strengths of the existing employee base, I knew that this approach would not work with our organization. Patti Hathaway is refreshingly direct and supportive of the human side of the merger and challenged people to handle the change because of the benefit it would bring to them. She tailored the program to our company and was both direct and insightful with her presentation. Patti is an excellent speaker and clearly enjoys working with a challenging audience.

Bank One Corporation





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