The Change Agent Blog:

Change Agent Briefing: V10 Issue 2

vol10issue2

Do you know why you wake up tired somedays? Are you making the most of your day by making the most of the first 15 minutes you are awake? Learn several new stress management strategies to help you deal with work change and unruly customers in this issue.

Download issue in Acrobat Portable Document Format (.PDF)

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It was a pleasure to have you back to Westfield. Your presentation on improving service was both inspirational and educational. Everyone was particularly impressed with your preparation. We can highly recommend you as an excellent presenter who will bring value and motivation to a meeting. We received a lot of bang for the buck.

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