The Change Agent Blog:

Change Agent Briefing: V11 Issue 1

vol11issue1

What’s your Sense of Humor Inventory?

To face the frustrations of dealing with constant change and cranky customers, we must develop the light approach to life. Take a Sense of Humor Inventory and find out if your humor needs some work. Discover six strategies to get your laugh mechanism in order. A fun way to start out 2002!

Download issue in Acrobat Portable Document Format (.PDF)

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My company recently merged with another large financial institution...As I reviewed the many programs on managing change, I found that most took a “change is good” and “get on board or get out” approach. With an eye toward a tight workforce and wanting to minimize turnover and maximize the strengths of the existing employee base, I knew that this approach would not work with our organization. Patti Hathaway is refreshingly direct and supportive of the human side of the merger and challenged people to handle the change because of the benefit it would bring to them. She tailored the program to our company and was both direct and insightful with her presentation. Patti is an excellent speaker and clearly enjoys working with a challenging audience.

Bank One Corporation




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