The Resistance Cycle in Change. Discover the four phases of resistance that people go through when enduring change. Learn the typical ways people react to change and how it impacts them personally.
Download issue in Acrobat Portable Document Format (.PDF)
Audio Excerpts:
“Mourning the Past” (2.58 minutes)
“Our Natural Reactions to Change” (13.35 minutes)
On behalf of the planning & support team for our recent sales rally, I want to thank you for your significant contribution. Your ability to speak to the participants with a unifying message that they could all relate to was refreshing. Your candor and inclusion of specific information made your comments all that more compelling. Your comments were right on the money.
National City Bank
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