Have you ever wanted to change someone’s attitude or behavior? Even though we may not be able to change someone else, we can decide on how we choose to influence them. In this issue, read about the strategies and techniques you can use to influence people.
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It continues to be a pleasure working with you and having you present to our hospital employees. Your presentations are strong, professional and very captivating to all in attendance. The 1,086 evaluations are excellent, with those attending gaining much from your presentation. Your experience and presentation effectiveness is powerful, meaningful, and very timely. Your unique perspective and strong passion for customer loyalty is extremely motivating.
St. Luke’s Hospital
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