It’s the first day of school here. I remember with such fondness the excitement of those first days when our boys were in school. We made them stand on our front porch so we could take the annual picture and compare it to how much they grew from the last year. Here’s one of my favorite pictures of our youngest son Drew as he anticipated his start in Kindergarten. How those years flew by without us noticing . . .now our boys are both college seniors.
It seems like nothing changes when you are in the midst of living. Only when you step back, do you see how much has really changed. The same is true where we work. We often forget to consider the impact of our organization’s changes on our customers. So here are some tips to help you manage your customers through your organization’s changes:
Taken from my tips booklet: 93 Tips for Managing Change
Please check out the 42 new articles I added to my website in the pdf format. Feel free to use these articles in your organization (just give me credit please).
Make it a great week!
Thank you so much for your terrific presentation during our recent management conference. Our managers found your content to be very relevant. You provided real-world specific information on how they can utilize specific techniques for working through change situations. Comments included: “She is an excellent and well-spoken communicator.” “Excellent motivational speaker. Should be invited back...” “dynamic, solid information.” These are high compliments coming from a group of broadcast managers who understand the critical importance of solid content delivered in an entertaining manner!
Dispatch Broadcast Group
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