Thank you for being part of my life! I am so grateful for the privilege to serve such a wide range of organizations to impact change in people personally and in their workplaces. With Thanksgiving (in the USA) next week, I like to focus on what I am personally thankful for. As a family, I enjoy the tradition we have during our Thanksgiving meal for each person to share 3 things that they are thankful for in the past year.
If you Google gratitude you will find thousands of articles and studies touting the benefits that people experience if they incorporate thankfulness in their life. Here are some of the top research-based reasons for practicing gratitude:
Gratitude brings happineteach-me-to-be-thankfulss. Practicing gratitude is one of the most reliable methods for increasing happiness and life satisfaction;
Being thankful reduces anxiety depression (reports indicated 1 of 10 adults report depression);
It’s great for your body as it: strengthens your immune system, reduces symptoms of sickness, lowers blood pressure, and makes you less bothered by aches and pains;
Being thankful makes you more resilient and strengthens your relationships;
Grateful people are more empathetic and helpful.
I was really captivated by this study on the science of happiness which is powered by gratitude. I think it may be worth your time to watch it. Personally, my action plan is to write a letter of gratitude to a person who has profoundly impacted me and mail it with a Thanksgiving card next week. I have said these things to her directly so I think writing it out in a card which she can re-read will be a blessing to her.
Action Plan: What will you do in the next week to increase your gratitude?
Happy Thanksgiving and I hope you have a grateful week!
As a result of your work with us, we have made a steadfast commitment to make superior customer service a competitive advantage for our bank. And to date, the results of your program have been remarkable:
• Customer complaint letters have declined 90%;
• Customer compliment letters have increased nearly 50%;
• Regulatory complaints are at an all-time low for our region.
We could not have done this without you. I cannot tell you how many people have thanked our executives for bringing this program to Western Michigan. That is amazing considering that this program was “mandatory attendance” – our staff’s excitement about the program is truly a reflection of your talent and ability to hold the attention of a “captive” audience!