Have you ever wanted to change someone’s attitude or behavior? Even though we may not be able to change someone else, we can decide on how we choose to influence them. In this issue, read about the strategies and techniques you can use to influence people.
Download issue in Acrobat Portable Document Format (.PDF)
Your enthusiastic, animated, and audience-involved delivery was the best we have ever had. The message was ideally suited to our large and widely varied group. The wide range in age, experience, education, and responsibility in our audience was handled with such ease.
Ohio Department of Transportation
© 2026. All rights reserved.