Have you ever wanted to change someone’s attitude or behavior? Even though we may not be able to change someone else, we can decide on how we choose to influence them. In this issue, read about the strategies and techniques you can use to influence people.
Download issue in Acrobat Portable Document Format (.PDF)
Patti’s teaching skills are excellent in that she involves her audience in exercises to illustrate a point or technique. This ensures that individuals will be able to reflect back and retain the information being taught and effectively utilize it, personally or professionally.
International Association of Administrative Professionals
© 2026. All rights reserved.