The Resistance Cycle in Change. Discover the four phases of resistance that people go through when enduring change. Learn the typical ways people react to change and how it impacts them personally.
Download issue in Acrobat Portable Document Format (.PDF)
Audio Excerpts:
“Mourning the Past” (2.58 minutes)
“Our Natural Reactions to Change” (13.35 minutes)
You have been rated consistently “11" or “12" on a 12 point scale over the last few months of delivering programs to our management team on dealing with change. Our managers can be a tough group because many of them have been with USS/KOBE Steel for over 25 years and can be cynical when it comes to training. Our managers particularly value the practical applications and techniques they can go back and use immediately...We look forward to a long and continuing relationship with you.
USS/KOBE Steel Company
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