The Change Agent Blog: Newsletter Archives

Change Agent Briefing: V9 Issue 1

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Do you sometimes find you are at the end of your rope when it comes to organizational change? Then, let go! In this newsletter issue you will learn what to do with all the things you do not have control over in your change situation.

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Change Agent Briefing: V8 Issue 2

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“An Eye for an Eye and a Tooth for a Tooth, Can Leave You Blind and Toothless”. Has the lack of forgiveness for past decisions or perceived wrongs in your organization impeded your ability to move forward in change? If so, this article is for you. Discover why forgiveness has everything to do with you and very little to do with the person who has hurt you.

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Audio Excerpt:
 
“Radio Interview on Forgiveness” (part 1) (0.39 minutes)

 
“Radio Interview on Forgiveness” (part 2) (7.18 minutes)

 
“Radio Interview on Forgiveness” (part 3) (9.12 minutes)

Change Agent Briefing: V8 Issue 1

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Part 2 Resistance Cycle in Change. Discover what happens during the final two phases in the Cycle of Resistance. Learn the keys to healing the pain of resistance and how to make a commitment to new growth.

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Change Agent Briefing: V7 Issue 1

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The Resistance Cycle in Change. Discover the four phases of resistance that people go through when enduring change. Learn the typical ways people react to change and how it impacts them personally.

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Audio Excerpts:

 

Mourning the Past” (2.58 minutes)

 

Our Natural Reactions to Change” (13.35 minutes)

Change Agent Briefing: V6 Issue 2

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Winning Thru Whining! Your organization’s greatest enemy is NOT in the marketplace. Just because you’re not hearing employee whining doesn’t mean resistance to change isn’t paralyzing your organization.

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Audio Excerpt:
Job Security Fears” (4.30 minutes)

Change Agent Briefing: V6 Issue 1

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Focus To The Future. Profit from firsthand information about the changing workplace which will give you an ideas of what’s to come. Discover the latest researched-based trends so you can focus to the future.

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Change Agent Briefing V4 Issue 4

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What? More Change?? Strengthen your ability to deal with change by learning how to avoid the basic mistakes that employees make when trying to survive organizational change.

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Change Agent Briefing V4 Issue 3

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Balancing Act. Reduce your guilt and stress by gaining the skills you need to become the kind of person you want to be in both your professional and personal life.

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Change Agent Briefing V4 Issue 2

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Dealing with Difficult People. When it comes to criticism, most people think it is more blessed to give criticism than to receive it, particularly if the criticism comes from a difficult person. Capitalize on three techniques you can use when dealing with critics.

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Audio Excerpts:

Typical Reactions to Complaints and Criticism” (5.50 minutes)

 

Fog, Don’t Flog Your Critics” (9.51 minutes)

 

The Problem with Information Assumption” (5.46 minutes)



It was a pleasure to have you back to Westfield. Your presentation on improving service was both inspirational and educational. Everyone was particularly impressed with your preparation. We can highly recommend you as an excellent presenter who will bring value and motivation to a meeting. We received a lot of bang for the buck.

Westfield Companies




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